Terms of service

Terms of Service

These Terms of Service govern your use of our website and the purchase of products from Vitalis Core. By accessing our website or placing an order, you agree to these terms.

🥇 1) GENERAL CONDITIONS

By using this site, you confirm that:

you are at least 18 years old or have permission from a guardian
you will not use our products for unlawful purposes
you will not misuse or attempt to interfere with the website

We reserve the right to refuse service to anyone for any reason at any time.

🥈 2) PRODUCTS & INFORMATION

We aim to ensure that all product descriptions, images and information are accurate. However:

slight variations may occur
we do not guarantee that product descriptions are error-free

Our products are intended for nutritional support only and are not intended to diagnose, treat or cure any medical condition.

🥉 3) PRICING & PAYMENTS

All prices are listed in South African Rand (ZAR)
Prices may change at any time without notice
Payment must be received before orders are processed

We reserve the right to cancel any order if pricing errors occur.

💳 4) PAYMENT METHODS

We accept approved payment methods available on our platform, including:

EFT
card payments
other secure payment gateways

All transactions are processed securely through third-party providers.

📦 5) ORDERS & DELIVERY

Orders are processed after successful payment
Delivery times may vary depending on location and courier
We are not responsible for delays caused by courier services

Customers must ensure that delivery details provided are correct.

🔁 6) RETURNS & REFUNDS

Please refer to our Return & Refund Policy for full details.

Due to the nature of our products:

opened or used items cannot be returned
returns are only accepted under specific conditions

⚠️ 7) HEALTH DISCLAIMER

Our products are designed to support general nutrition and wellness.

Results may vary from person to person
We do not guarantee specific results
If you have medical conditions, allergies or concerns, consult a healthcare professional before use